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Case Studies
Benz Oil Offers Solutions to Customers

Benz Oil takes pride in developing a product that meets the customer's exact needs. Benz Oil's work with General Motors is no different. GM was having an issue with a machine and called Benz Oil in to help determine the problem and a possible solution.

After careful research it was determined that a grinding burn was the key issue. The staff at Benz Oil learned all they could about grinding burn, performed rigorous field trials and determined what additives help reduce grinding burn.

The research and recommendations were presented to the GM staff, determining that in-factory tests need to be conducted, the staff worked with GM to determine what Benz HP oils would be selected for testing in the GM facilities. These tests would help determine what oils and additives would work best in the existing system and meet the needs of GM. Results of the in-factory tests showed excellent wheel life and surface finish accompanied by superior filterability. All of which are very essential issues in reducing grinding burn. GM approved of the use of HP oils in the oil systems and requested that all systems be converted to the Benz oil.

As of spring 2000, GM Cam Lobe grinding process and the CamShaft gun drilling operation, as well as others run strictly off of Benz oils. They make use of the HP 15, 22 and 68 oils. Along with identifying correct lubricants to utilize in the GM system, Benz also worked with GM to develop a filtration system and made all grinding machines compatible with the use of Benz HP oil.

By utilizing Benz oils in GM's grinding processes it increases the life of the grinders while reducing grinding burn. The continuing process illustrates the dedication Benz has to identifying, solving and serving the customer's needs.

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